Consumer debt recovery
We have a highly trained, motivated and professional team of telephone collectors who are to able to negotiate optimum settlements and payments taking into account an individual’s personal circumstances. We combine the following innovative collection techniques to maximise collections performance:
- interactive work paths and letter design;
- distinctive and targeted lettering;
- predictive outbound dialing for certain account types;
- call blending to ensure maximum inbound pickups;
- litigation without loss of cash flow; and
- managed doorstep collections across the UK.
We consistently achieve top position in our clients' league tables, which include major banking, financial, retail, telecoms and public sector organisations.
